An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.
Credit Card Processing Verification Tool - Instantly check any credit card number to verify its legitimacy. A must-have for anyone taking orders over the phone or international orders.
APR is a call recorder software for desktop computers.
Features:
1) Records ALL incoming phone calls.
2) Logs date, time, duration, caller ID
3) Compressed wav files.
4) Post process your wav files.
5) Archiving
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls; This program is specifically designed for: small businesses conducting surveys; church and community announcements and more.
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.